Senior Coordinator, Membership Development

Reports to:  Director of Membership
Department:  Membership
Employment Status:  Full-time/Exempt           

Position Description and Responsibilities

• Works closely with the director and assistant director to coordinate, implement and evaluate a comprehensive marketing strategy for membership recruitment and retention that includes tracking and evaluation of efforts and their effectiveness
• Tracks, reviews, analyzes and compiles reports on membership trends/statistics and benefits usage, reports findings and makes recommendations to the director and assistant director of membership
• Assists with developing and editing electronic and print membership content for internal and external public relations and communications
• Is expert at mining the database for information that would assist with membership development
• Is an excellent and creative writer and drafts and produces large volumes of correspondence
• Is active in monitoring member dues renewals and member benefits usage for purposes of retaining members
• Assists the director and assistant director with work related to the Membership Development Committee, such as developing membership recruitment strategies
• Responds to queries from prospective members about qualifications for membership
• Organizes and maintains relevant files (comprised of digital, hard copy and archived files) and documentation in a timely manner
• Performs the essential functions of the position, and other responsibilities as may be assigned by the director or assistant director

Position Requirements

• BA or BS degree required
• Three or more years of administrative/supervisory experience
• Excellent written and verbal communication skills
• Excellent customer service skills
• Excellent organizational and analytical skills, and the ability to use these skills in developing and implementing membership development techniques
• High level of accuracy in the performance of tasks and functions
• Ability to meet deadlines, manage and follow through on multiple tasks with keen attention to detail
• Ability to productively and effectively function while unsupervised, and as part of a team
• Ability to assess, analyze and prioritize activities and projects
• Advanced computer skills especially in Microsoft Access and Excel
• Project management experience a plus
• Knowledge of membership marketing, recruiting and retention strategies a plus
• Basic knowledge of Web content management helpful

How to Apply

Please submit your cover letter and resume (including salary history) to:
Human Resources
P.O. Box 40138
Philadelphia, PA 19106
Email: humanresources@aacr.org
Fax: (215) 440-1045
Equal Opportunity Employer