Frequently Asked Questions for making your online dues payment
Where do I pay my dues?
What do I need to log on to myAACR?
- You will need your Username/Logon and Password.
I forgot my Username/Password. What can I do?
- To receive your username and password by email, please click on Reset Password. Once you have received your password, you may copy and paste (with no spaces) so that you may log on.
- If you attempt to retrieve your logon information and do not receive it, we may not have your most current email address on file. Email your name, member number and new email address to myaacr@aacr.org and a Membership Representative will update your account.
- If you have reset your password you may copy and paste the password (with no spaces) so that you may logon. Once you have logged on please feel free to change your password to something that is easy for you to remember. As a confidentiality measure, our office does not keep records of passwords.
I created an account but did not receive a confirmation email. What can I do?
- Contact the Membership Department directly at membership@aacr.org or call (215) 440-9300.
- Please add myaacr@aacr.org to your address book to receive logon information and registration confirmations.
The system has told me that I have a duplicate account. What can I do to resolve this?
- Contact the Membership Department directly at membership@aacr.org or call (215) 440-9300 to notify someone that you have a duplicate account.
I have logged on but I am being told I am not a member. What do I do?
- Please go to My Account, check Personal, and then check Member Type.
- If you are listed as a non-member please contact the Membership Department.
I am having trouble paying with my credit card. Whom should I contact?
- If you are having trouble paying your Membership dues, please contact the Finance Department at dues@aacr.org or your credit card company.
I am having trouble viewing the website. What can I do?
- If your browser's default language is not English, please temporarily change your settings or register from a different computer.
- Currently Safari browser is not compatible with our online system; change your browser to Internet Explorer. We are working to resolve both of the above issues.
I've paid my dues; when can I register for the Annual Meeting?
- An outside vendor handles our Annual Meeting registration. Updated membership information is provided to it every Wednesday and Friday at noon. Please wait until 6:00 p.m. EST to register in order to be eligible for the membership rate. If the correct rate does not appear please contact the Membership Department directly at membership@aacr.org or call (215) 440-9300, and a representative will be happy to assist you.
I've paid my dues; when can I sponsor my abstract for the Annual Meeting?
- An outside vendor handles our abstract submission. Updated membership information is provided to it immediately. Please allow up to 15 minutes so it may upload our new information to find your name in the sponsor database.